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Orbit Gum

Orbit Gum Reviews

www.orbitgum.com
What is your customer experience with Orbit Gum?

Orbit Gum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.8 star rating based on 4 Orbit Gum reviews. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reported issues include packaging failures, gum melting or dissolving quickly, and problems with exchanges, refunds, and customer service.

Key Takeaways for Future Customers

  • Expect good flavor but frequent packaging problems when reading Orbit Gum reviews.
  • Be aware of customer complaints about refunds and customer service responsiveness.

Negative Feedback / Risk Areas

  • Packaging sticks to gum and is hard to open, causing torn pieces and frustration.
  • Reports of gum melting or dissolving quickly and one report of a metal fragment.
  • Complaints about exchanges, refunds, and poor customer service.

Positive Feedback

Flavor is praised and price level is described as medium by reviewers.

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Media from reviews

Orbit Gum - Complaint
Orbit Gum - Metal fragment in gumOrbit Gum - Metal fragment in gum - Image 2
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Show reviews that mention
package paper gum pieces packaging manufacture customer mess melting paper comes
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Anonymous
map-marker Louisville, Kentucky

Cheating customer for melting tiny mess

something is definitely wrong in the manufacture of orbit gum because it comes out soggy and almost melting

User's recommendation: do not buy orbit

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Anonymous
map-marker Newburgh, New York

Packaging

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The gum does not come out of the package easily Its basically glued to the inside paper inside the package and when you take one piece out, the paper comes out four pieces of gum. Its a *** show.

User's recommendation: The gum is great. The packaging is awful.

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Anonymous
map-marker Muskego, Wisconsin

Sweet mint is my favorite but the packaging is frustrating. You need to rip it apart to get to the gum. Likely very efficient for loading product but lousy for the consumer.

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The outer shrink is difficult to open and once you do, getting the gum out is a nightmare. It is likely a downside to the machine used to wrap and load the gum but really frustrating to the customer.

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Kyle H Jgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orbit gum packaging

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AI Highlights
  • - The packaging from opening the plastic to getting a piece of gum is absurd and shows the worst design for a simple gum.

As far as I can tell. There is no one at the Wrigleys Orbit Gum factory or product quality control that chews Orbit gum.

If they did, they would realize that their packaging from opening the plastic to getting a piece of gum from the packages is absurd.

The worst design for a simple piece of gum. I am assuming these people are making more than minimum wage so figure it out, you overpaid designers.

Pros:
  • Good flavor
Cons:
  • Packaging

Preferred solution: Apology

User's recommendation: Find another gum manufacturer

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1 comment
Guest

totally agree the packaging is reason enough to not purchase this gum

Janeli Cbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

AI Highlights
  • - Gum pieces are glued in the package, making removal hard and requiring tearing them in half; the issue repeated across packs and I complained.
Orbit Gum - Complaint

Pieces of gum were basically glued into the package in a way that you could only get them out by tearing them in half and then you had to reach into the packaging and tear out the bottom half of the stick. First pack of the 3 pack I bought I just assumed it was a fluke, but when it happened with the second pack - not good! Decided to complain...

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Donna N Obz

Packageing

AI Highlights
  • - I've chewed Orbit for years and like peppermint, but gum sticks in the package and comes out in pieces; the packaging won't close, please advise.

Ive chewed Orbit for years the only one I use.The gum sticks in the package and sometime comes out in pieces.I offer gum to people and it just wont cone out of package.Now I just opened one of your plactic packageing and it wont close.Pulling a piece of gum out is impossible.Advise me of a solution before I have to change other gum companies.I like your peppermint as the flavor lasts and I use it all the time.

Donna Noble

User's recommendation: Packageing is not good

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Brexley Kpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to open packages

AI Highlights
  • - Gum wrappers are hard to open.
  • - Customer service is unsatisfactory and packaging is poor; the reviewer wants a callback and provided 605 366 ****.

I called in a complaint last week, your gum wrappers are extremely difficult to open. So, nobody calls me, just send out another review.

Your customer service sucks. Why not tell me if you are going to assess the problem or not. Probably not! One customer doesn't mean any thing to a company your size the packaging sucks anyway.

Then to use "pissed customer" as a term really sucks.

I challenge you to call me. 605 366 ****.

User's recommendation: Buy a sharp knife to open packages

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1 comment
Brexley Kpj

Did this message go thru??

Brexley Kpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beeferier [ more than 5 letters]

I sent in a "beef" recently. It would be nice if someone would respond as to the possibility of the engineers correcting the problem.

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Linda B Jjj

Dissolves in mouth within mlnutes

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Put four pieces in my mouth dissolved in 15 minutes . Worst gum I have ever purchased.

Don't care about refund or replacement. Just want other consumers to be aware of how bad it is.

Loss:
$479

Preferred solution: Apology

User's recommendation: Will let others now how bad ot is

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Jaime A Uzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Metal fragment in gum

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AI Highlights
  • - Two gum pieces were chewed and a hard piece felt like a mint crystal but was a thin wire-like metal; it wasn't swallowed.
Orbit Gum - Metal fragment in gum
Orbit Gum - Metal fragment in gum - Image 2
Contains 1 confidential file for company representatives

I opened the pack of gum and put two pieces in my mouth when I shewed them I felt something hard I thought it was the mint crystal.then I took it out of my mouth and started playing with my fingers and it end up being a little wire like piece of metal. Good thing I didn't swallow it.

Loss:
$2

Preferred solution: Reimbursement for product and look into the problem

User's recommendation: Be careful

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Anonymous
map-marker Milwaukee, Wisconsin

New spearmint gum

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AI Highlights
  • - The new spearmint gum is undesirable and sticks to dentures.
  • - I have been chewing orbit gu for a very long time and I love it.

The new spearmint gum is undesirable! The old kind I could chew without it sticking to my dentures.

Please do not change all the orbit gums to this recipe.

I chewed the new spearmint gum and I had to scrape it off of my dentures with a paring knife. I have been chewing orbit gu for a very long time and I love it!

User's recommendation: Do not change the old recipe.

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Kera M Kmo

Zombies are not sexy

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AI Highlights
  • - The ad with a high school boy kissing an undead girl is disgusting.
  • - They call necrophilia disgusting and suggest the ad could appeal to gamers.

Dear Orbitz,

The latest ad, with the highschool boy kissing an undead girl, is completely disgusting! Whoever came up with that idea for an ad, is an idiot, seriously?

They could have even wrote and shot it better by appealing to gamers (whose zombie genre is popular). The blatant necrophilia is disgusting, is this what your company stands for? You people need to cleanse your marketing department.

Sincerely,

K.M.

Reason of review:
its a moral issue

Preferred solution: Let the company propose a solution

View full review
1 comment
Guest

PISSED FOR ANOTHER REASON - NEW WRAPPING! Whomever changed the outer wrapping to NOT include a marked pull-string should be fired.

The new plastic wrapping is impossible to open.

My 11 and 13 year old boys cant seem to penetrate it. Perhaps this wrapping should be on prescription drugs?

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